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Frequently asked questions about print and design services.
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Frequently asked questions.

Can we call you if we need information on how to achieve a job?
Yes we are always at the end of the phone, if you're not sure how or what you want from your job we are happy to help, call 01539 740937.

Can you provide paper samples?
Yes, we keep some samples in house but we can get any sent direct from our suppliers along with making specifications if you need them.

Can you provide work samples
Yes, we can provide a portfolio of work for you to look at or send you something that is similar to what you require.

Can you print in special colours?
We print both CMYK and any pantone, using pre provided mixes or mixing them ourselves to the pantone swatch. We can also print the day glow inks and metallics.

Who do you work with?
We work with anyone from big designers and companies to sole traders. If you just need 250 business cards or 100,000 flyers.


 

In what format should I send my artwork to you?
We accept most formats. The best and easiest is a high quality PDF with a 3mm bleedAll artwork should have 3mm extra all the way round to allow for cutting this means that all images and colours should go off the edge of the page.. We also except the following files:
Adobe Indesign, Adobe Photoshop, Adobe Illustrator, Adobe Pagemaker, Macromedia Freehand MX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Quark Xpress 7.

Are you able to open PC and Mac files?
Yes we can open both Mac and PC files in any of the above formats. We are also able to open Microsoft Publishers files however they do need to be altered to go to print.

What paper can you print on?
Anything, from thick card to thin paper and everything in between. We can also print on specialist translucent paper. If you want us to source paper for you we will be happy to do so.

What is the thickest stock you can print on?
We can print up to a 500 micronA measurement in thousandth of a millimetre of the thickness of paper. card which is usually around a 400 GSM.Grams per Square metre, this is how much one Square metre of this paper weighs.

Are your inks environmentally friendly?
We use vegetable based inks for most of our printing and we are happy to source eco inks if your product requires them.


 

Can you fold jobs?
Yes, we can achieve any fold required with both our in house folder and using some local trusted finishing houses.

Can you create booklets?
We have an in house trim stitch which allows us to saddle stitch booklets from A5 to A4, and we use local reliable companies for producing work of differing sized and binds such as Perfect or Sewn. Please visit the finishing section for more details.

Can you die cut jobs?
We have a dedicated Heidelberg Platen and Cylinder for die cutting jobs up to B2 in size. We can have bespoke formes made or you can choose from our large range of standing formes.

Can you produce bespoke finishes?
Yes we can hand finish jobs to a high standard including gluing, inserting and die cutting. We can also package your job so it is ready for the retailer.

Can you laminate and spot UV jobs?
Yes, we use local trusted suppliers for both laminating and spot UV varnish.

Where can you deliver to?
The simple answer is anywhere, we deliver locally ourselves and nationally using a reliable carrier. Just let us know where it needs to go!

 
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